A request was recently provided to OS AI from an 8(a) STARS III Prime JV IT and Infrastructure Support specialist seeking details related to the recompete of this 4-year Department of Health and Human Services Centers for Medicare & Medicaid Services contract.
We at OrangeSlices AI do believe in the need for more and better-informed competition, so provided below are 1) opportunity details provided by the requestor; 2) some key points of contact; 3) related pursuit/capture data; and some of the most viewed 8(a) Stars III Primes supporting CMS today.
The Ask: We are looking for additional details and partner options related to a planned recompete of this 4-year [CMS] contract. A focus of the predecessor Call Center: Connect (C3) Help Desk contract included “overseeing and managing the resolution of contact center representative requests for both the Medicare and Marketplace contact centers. These requests include, but are not limited to, troubleshooting support, technical support, issue triage, and escalation of issues. The C3 Help Desk is the central, integrated, help desk supporting the suite of systems that support the call centers. The C3 Help Desk is also responsible for managing the entire lifecycle of help desk requests.”
- Funding Agency: Department of Health and Human Services / Centers for Medicare & Medicaid Services
- Incumbent: TurningPoint – DSFederal JV (dba FedPoint)
- Contract Vehicle: This was competed on CMS SPARC in 2019
- Competition details and spend to date on the incumbent contract 75FCMC19F0001
- Expected Competition Date for new requirement: Fiscal Year 2023 | OS AI Note: It is our understanding that an RFI was recently released on 8(a) STARS III as part of a multi-phased competition.
** Please note that OS AI will not speculate here as to the accuracy of any scope details provided and/or any current plans related to the timing, details, and likelihood of any competition.
Related Data:
- FedPoint Awarded Contract to Provide Ongoing Services for the Centers for Medicare & Medicaid Services (CMS) Call Center: Connect (C3) Help Desk
- Case Study: CMS Call Center Connect (C3) Help Desk
- FY23 off to a quick start: CMS, NIH, and HHS Opp Updates – BI and Innovative Tech; Section 508 Sppt; Digital Data Resource; and Health.gov support
- 40+ of the top RFP/RFQ Targets for the Centers for Medicare & Medicaid Services in 2023
- 3 New Joint Ventures to watch in FY2023, especially if you cover VA T4NG, IRS and/or CMS
- Fresh Squeezed Daily: Featured CMS Opportunity Breakdowns
- OS AI Resource: Grading the Federal Agency Opportunity Forecasts for fiscal year (FY) 2023
- 25+ Centers for Medicare and Medicaid Services focused 8(a) Small Businesses drawing attention as we enter 2023
- 20+ Federal CMS Focused Companies drawing a lot of attention this Summer, October 2022
- Org Chart – CMS Approved Leadership as of January 25, 2023
- FY2023 CMS Congressional Justification of Estimates for CMS
- CMS Forecast – Updated 01/01/2023
- HHS Employee Directory
- New Small Business Alliances formed for some leading GovCon companies in FY 2022
Sample of Key Potential Points of Contact (current or past):
- Joshua Czerski, Contracts, CMS – Joshua.Czerski@cms.hhs.gov
- Deborah Lester, Contracts, CMS – deborah.lester@cms.hhs.gov
- John Pi, Former CMO, DS Federal
- Nathan Hudson, Program Manager, DS Federal
What are the odds of the incumbent company winning this contract as a Prime again?
If competed on 8(a) STARS III the incumbent will be unable to bid. There were 6 bidders the last time this was competed
8(a) STARS III Primes drawing attention
Included below is a list of the 8(a) STARS III Primes companies we have noted as drawing the most views by Government and industry leaders on the OrangeSlices AI consultant directory thus far in FY 23 and that bring direct past performance and/or related relationships in support of CMS.
- Softrams **
- eSimplicity **
- Global Alliant **
- Trillion Technology Solutions
- Skyward IT Solutions
- RELI Group **
- Illumen
- Analytica
- Sky Solutions
- C-HIT
- Platinum Business Services
- A P Ventures
- Next Phase
- Premier Enterprise Solutions
- Index Analytics **
- ExpediteInfoTech
- Nimbus
- DAS Federal **
- Williams Consulting
- iAdeptive
- INADEV **
- Mettle Solutions
- Sparksoft **
We cannot and will not speculate here as to the reasons for the increased interest, but whether it is a company evaluating them as a potential partner; a federal acquisition leader doing their due diligence; or a consultant weighing their next job move, this group of companies has been receiving increased interest.
If you are a large or small business with capabilities and socio-economic status that might support this effort, comment below and we will add you to the list.
Looking for an 8(a), WOSB, HUBZone, SDVOSB, or even a large firm to partner with at CMS? Click Here.
You can filter the list by several key indicators, to include socio-economic status, NAICS, Contract vehicle, etc.
Please note that the research requestor for this item received a Premium OS AI Opp Segment report including 1) known details about how/if/when/where this contract will be competed; 2) a list of the top companies that are in position to win today (as well as those who have been making key investments and moves of late to position for a win); and 3) a detailed list of the top potential opportunity influencers any potential bidder will want to get to know.
About OrangeSlices AI
Developed by a team of government and industry contracting subject matter experts, the OrangeSlices AI data driven platform is a publicly available searchable listing of the top information technology and consulting services contractors doing business with the Federal government today. Driven by a robust and comprehensive set of authoritative and trusted data sources, the OS.ai tool is intended to help government and industry leaders find the right partner to help deliver on the important missions of the Federal government. Learn more about how you can engage with OS AI here.
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