A rapidly emerging certified service-disabled Veteran-owned small business IT and Infrastructure support specialist and successful VETS 2 Prime is seeking a partner (large or small) who has direct past performance and/or relationships with ECC and/or the Information Technology Operations Command Center-Monitoring of Mainframe & Triage Branch to support a quick turn RFI response out of the Internal Revenue Service (IRS). This is in relation to a requirement and draft SOW posted to GSA eBuy earlier this week.
Background provided by requestor
“The implementation of Individual Tax Processing Engine (ITPE), Parallel Validation to modernize our Individual Tax System will require additional monitoring and triage of all Information Technology Services (ITS) Tier 1 systems (IBM, Unisys, IDRS, IMF, BMF, Daily Processing, etc. and 24×7 required monitoring and triage of all networks connected databases and web applications and the Enterprise Network. The Mainframe Monitoring & Triage Branch also proactively addresses critical events by monitoring IRS systems through the tools that Monitoring Services Branch (MSB) deploys, thereby reducing the number of Priority 1 (P1) and Priority 2 (P2) tickets which can result in impact to the availability of system to the customers.
Increased support capacity for monitoring and triage of P1 and P2 incident tickets. Events and incidents to critical systems will need to be monitored and triaged quickly to reduce the impact to our external customers and the Command Center (MMTB) Information Technology Operations Command Center-Monitoring of Mainframe & Triage Branch, will struggle to keep up with the demand and maintain the high level of support with our current staffing levels. The additional monitoring of a new class of application running alongside our current production environment will place additional load on our current and new systems and personnel monitoring them. The government will see potentially significant impact to our monitoring and triage support of incidents for WebApps Make a Payment (BT Health), as well as the Integrated Customer Communications Environment (ICCE). ICCE provides services for taxpayers via telephone and internet. Primary impact would be to the monitoring and triage of the internet portions of ICCE which includes: “Where’s my refund?” (IRFOF), Refund Trace (IRTRC), Online Payment Agreement (OPA), Modernized Employer Identification Number (MODEIN), Electronic Filing Pin – Help (EFP), Federal Student Aid – Datashare (FSA-D), Order a Transcript (ST-TRA), Send my Transcript (SMTRA) and Where’s My Amended Return (WMAR).”
If you have specific capabilities and/or past performance supporting similar efforts at IRS, please contact us here or comment below for all to see. All responses will be passed on to this SDVOSB Prime requestor.
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Looking for a consulting partner with past performance at the IRS? Click Here You can filter the list by several key indicators, to include socio-economic status, NAICS, Contract vehicle, etc.
Firms drawing the most attention at the IRS:
Included below is a list of the large and small companies we have noted as drawing the most views by Government and industry leaders on the OrangeSlices AI consultant directory since the beginning of 2023 and that bring direct past performance and/or related relationships in support of the Internal Revenue Service.
- OneZero Solutions
- Makpar
- 22nd Century Technologies
- ECS Federal
- Sky Solutions
- Anika **
- Booz Allen Hamilton
- Chevo Consulting **
- Maximus
- Coforma **
- Akira Technologies
- EIDOS Technologies
- Rapidiant
- Applica
- Nüvitek
- Leidos
- Technuf
- Integrated Systems (ISI)
- Citizant
- SD Solutions
- Ekagra
- eTelligent **
- SoKat
- INADEV **
- Zeva
- IMC
- Truss
- Accenture
- Senture
- Deloitte
- Analytica
- Vibrantech Solutions
- Intact Technology
- Precise Software Solutions
- SAIC
- Disruptive Solutions
- GDIT **
- Cybermedia Technologies (CTEC)
- CGI Federal **
- ICF **
- Peraton
- iTech AG **
- TISTA
- ITC / Dotit JV **
- NTVI Solutions
- Thinktek
** An Elev8 GovCon Honoree, noted for a corporate culture that demonstrates its own excellence, making the company a beacon for talent, for partners, and for clients.
We cannot and will not speculate here as to the reasons for the increased interest, but whether it is a company evaluating them as a potential partner; a federal acquisition leader doing their due diligence; or a consultant weighing their next job move, this group of companies has been receiving increased interest.
About OrangeSlices AI
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ITOCC-MMTB Monitoring & Triage of Mainframe and CADE2 Processing and ITOCC-PV Parallel Validation Shift Lead Support
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VIKINT is able to provide some insight and experience supporting CCSD and UNS.
This was posted to STARS3 too. It will end up in STARS3, not Vets2.