The Department of Veterans Affairs is conducting a full review of its website’s applications and features to identify technical issues following the disclosure that more than 100,000 veterans’ digital claims were not processed by their systems.
During a House Veterans’ Affairs Subcommittee on Technology Modernization hearing on Monday, VA officials said they implemented a ‘code yellow’ process to identify and monitor issues with the VA.gov website, including consolidating 56 automatic monitors into a unified “watchtower.” …
Source: VA creates new monitoring system after glitch affects more than 120,00 veterans’ claims. By Edward Graham, December 5, 2023. NextGov.
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