What does it take to lead transformation in organizations that serve millions of people?
In this episode of Coach’s Corner: Leadership Unplugged, host Laura Bennett sits down with Patrick Newbold, Chief Information Officer for the Centers for Medicare & Medicaid Services (CMS), to discuss the leadership principles that have guided his career across CMS, the Social Security Administration, NASA, and the U.S. Army Corps of Engineers.
Rather than focusing on technology, this conversation explores the human side of leadership, how Patrick’s upbringing and experiences with public services inspired a career in public service, why trust, integrity, and empowerment are the foundation of effective leadership, and what he’s learned about guiding organizations through large-scale transformation. Whether you’re leading a team, managing change, or developing your own leadership style, Patrick shares practical insights on building trust, empowering others, and creating lasting impact in complex environments.
To connect with Patrick, visit him LinkedIn page here.
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