The Federal Deposit Insurance Corporation has issued an RFI seeking industry approaches for modernizing systems and operations across the Office of the Chief Operating Officer, covering human resources, facilities management, acquisition, learning and development, crisis readiness and response, and physical security.
FDIC is looking at how to consolidate and modernize an environment that includes multiple enterprise applications and siloed legacy systems. The agency is not prescribing a specific platform or architecture. It is seeking recommendations for integrated platforms, modular solutions and integration-first approaches, including which existing systems should be retained, integrated, replaced or retired.
The scope covers end-to-end HR processes; facilities, workplace and asset management; the acquisition lifecycle; learning and development; crisis readiness and response; and visitor management, credentialing and physical access. Across those functions, FDIC is seeking capabilities for workflow automation, case and document management, system integration, data governance, analytics, reporting and decision support.
The RFI also asks industry how Super Intelligence and conventional automation could be incorporated into these business functions. Potential capabilities include agentic systems for workflow assistance, routing, decision support and summarization; predictive analytics; intelligent document processing; and automation that can be implemented incrementally. FDIC is asking respondents to address human oversight, security, auditability and other controls associated with those capabilities.
The current environment includes IBM TRIRIGA and Maximo supporting facilities management, Appian supporting acquisition processes, ServiceNow, Revit and other enterprise systems. FDIC says there is no presumption that existing processes or technologies should be retained or replicated and is asking industry to identify opportunities to redesign workflows and operating models.
FDIC is seeking information on solution architecture, implementation and sequencing, integration, data migration, licensing, operations and sustainment, along with non-binding cost estimates. The agency is particularly interested in consolidated licensing approaches and solutions that can be deployed on expedited timelines.
The RFI should be relevant to systems integrators, enterprise platform providers, technology and management consulting firms, automation and SI companies, and contractors with experience integrating and modernizing large enterprise business operations.
Read more here. Notice ID FDIC-COOS-1
