Signature Choice III wins $517M VA Claims Processing and Customer Services IDC

Signature Choice III, a Service-Disabled Veteran-Owned Small Business joint venture, associated with Principle Choice Solutions and Signature Performance has been awarded a $517 million single award IDC by the Department of Veterans Affairs to support Veterans Health Administration claims processing and customer service functions for the Veterans Community Care program.

Awardee: SIGNATURE CHOICE III, LLC
UEI: SEA1J4KKHTN4
Funding Agency: DEPARTMENT OF VETERANS AFFAIRS
Contracting Office: STRATEGIC ACQUISITION CENTER, FREDERICKSBURG
Award ID: 36C10G26D0030
Award Value: $517,000,000
Award Date: September 29, 2026
Set-Aside: Service-Disabled Veteran-Owned Small Business

The work includes verifying eligibility and authorizations, adjudicating claims for community-provided care, and providing billing guidance to prevent improper payments and minimize reimbursement delays. The requirement also includes customer service call center operations for billing, claims and eligibility inquiries, including a 24/7 emergency care notification line.

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