NIH Sources Sought: NIDDK IT Support Services

Notice ID: 75N94024Q00048

This is a Small Business Sources Sought Notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business concerns; (2); HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition
method.

The objective of this SOW is to acquire professional IT services to assist CTB in meeting its critical mission requirement to provide IT support and guidance to NIDDK and partnering institutes. NIDDK’s environment is comprised of commercial off-the-shelf (COTS) and Government off-the-shelf (GOTS) applications with multiple OSes (Microsoft Windows, macOS, and Unix/Linux). Support largely includes, but is not limited to, the standard NIDDK Office Automation Suite, which is Adobe Acrobat, Microsoft Office for Windows and Macintosh, Anti-
Virus (currently McAfee), and whole disk encryption applications (BitLocker and Apple FileVault 2). As technology changes, new upgrades, software, and hardware versions will be needed and the Contractor shall help deploy and support the new versions. The Contractor shall provide training to its technical staff in anticipation of upgrades. T
For this support area, CTB operates under the assumption that the Contractor has “one team” consisting of staff at different geographical locations. Team members at one location serve as backups to those at other locations…

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