SSA RFI: Ticket to Work Program Manager (TPM) Recompete

Notice ID: 28321324RI0000048

This opportunity is available on FedConnect

The Social Security Administration (SSA) has a need to secure the services of a contractor to administer Social Security’s Ticket to Work program. This free and voluntary program is available to adult beneficiaries of Social Security Disability Insurance and/or Supplemental Security Income who want to work and need assistance to do so.

Objectives

SSA intends to secure the services of a Ticket Program Manager (TPM) that will enable SSA to meet the objectives of the Ticket Program as summarized below:

• Conduct Outreach through broad based and targeted marketing to beneficiaries;
• Ensure Timely and Accurate Communication with beneficiaries;
• Facilitate beneficiary access to ENs;
• Recruit experienced and highly qualified ENs;
• Assist SSA to facilitate and monitor active Ticket Program participation by ENs;
• Administer the Ticket assignment and EN/VR payment processes;
• Assist SSA to ensure the quality and integrity of EN Ticket services; and
• Coordinate and merge into a seamless effort all beneficiary and EN marketing, outreach, training, support and tracking.

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