Notice ID: 2032H5-24-N-00010 The Contractor shall provide a comprehensive solution that will adhere to the agency’s standards and guidance to support the Taxpayer Experience Strategy and Modernization Plan. The scope of this effort entails: Taxpayer Experience Strategy Expansion of online services Providing a seamless experience Crafting a strategy for reaching underserved populations Modernizing IRS Operations…

IRS User and Network Services (UNS)/Enterprise Field Operations (EFO) provides Deskside Services support to approximately 100,000 customers nationwide. There are additionally approximately 450 remote locations that may require Deskside and Telecom Services under this task order. Travel will be provided in this task order to these remote locations as required. UNSEFO is requesting contracted services…

Notice ID:  CYCLOPSSUPPORT The Internal Revenue Service (IRS), Information Technology (IT) Cybersecurity organization implemented critical Counter Insider Threat (CInT) capabilities to mitigate serious risks to the IRS.  Cybersecurity manages the IRS IT Security Program in accordance with the Federal Information Security Management Act (FISMA) in tracking compliance, continuously monitoring risk, providing remediation recommendations and more.…

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