Notice ID: 88310325Q00018
Related Notice: 88310324RFI00006
The purpose of this contract is to acquire an Enterprise Ticketing System for Archives I and the Presidential Libraries as a Commercially available Off-the-Shelf (COTS) cloud hosted Software as a Service (SaaS) solution. The objective of this program is to combine the two (2) ticketing solutions into one, configurable, solution for a more efficient and cost-effective means of providing a high-quality user experience to its visitors.Ā All work must be performed in accordance with the terms and conditions of this contract at a firm-fixed price, except for the Base Year and Option Year I (Seven (7) Presidential Libraries) SaaS licenses, Base Year and Option Year IĀ (Seven (7) Presidential Libraries) Operations and Maintenance, and Additional (Post Deployment) Onsite Hardware, and Kiosks.
The period of performance will consist of a base year and four (4) option years.
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NARA’s work is as important as ever to help the American people better understand their government, its history, and sorting fact from fiction. This work is a small piece of an important puzzle to make finding information easier and faster for research experts and the public alike.