DODEA RFQ: Substitute Caller Automation Software Acquisition

Notice ID: HE125425QE057

Related Notice: HE125425QE057

The Department of Defense Education Activity (DoDEA) seeks a substitute caller automation software solution to streamline the process of assigning substitute or temporary personnel. The goal is to increase operational efficiency, reduce administrative workload, align substitute placements with scheduled lesson plans, and ensure timely communication with substitutes.  DoDEA requires an Automated Substitute Software type to include licenses and technical support to implement and maintain at two different DoDEA regions, Southeast District with 10,310 students and the Mid-Atlantic District with 9,509 students.

Objectives.  The Contractor shall provide DoDEA with all services and support to integrate an automative substitute vacancy system. The contractor shall achieve the following objectives:

  • Deliver a secure, reliable, and user-friendly platform to automate substitute outreach and placement.
  • Automated Outreach: Use predefined rules to contact qualified substitutes via phone, text, email, or app notifications in real time.
  • Dynamic Matching: Match substitutes to assignments using criteria such as certification, availability, and location.
  • Dashboard Interface: Provide an intuitive interface for managing substitute pools, tracking assignment statuses, and setting communication preferences.
  • System Integration: Seamlessly integrate with existing HR, scheduling, payroll, and attendance systems.
  • Mobile Access: Support mobile functionality for both administrators and substitute personnel …

This is a base year plus 3 additional option years.

Read more here.

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