Commerce USPTO RFI: Automation and Orchestration Platform

Notice ID: 280-EIPL-1112

The USPTO Office of Chief Information Officer (OCIO) is committed to automation as means to reduce manual effort, save resources, reduce error, enable scaling, and increase consistency.  We are seeking an automation platform that will allow the ability to rapidly prototype, build, test, expand, and maintain complex automated workflows and orchestrations.Although we have a large number of Commercial Off‐The-Shelf (COTS) products to integrate with, we also have a plethora of custom applications hosted both on‐premise and in the cloud that we need to integrate with, which necessitates the need for a platform that can integrate easily with any Application Programming Interface (API), and not just those in which an integration has been pre‐built.  The platform must allow and facilitate broad use across multiple teams, organizations, and use cases, including automating fraud operations, cyber security operations, notification/acknowledgement workflows, governance/monitoring, and more.  The USPTO seeks to move quickly via hands‐on building and prototyping to find a fitting solution.

The USPTO currently intends to utilize a multi‐staged market research approach, which seeks to efficiently engage industry early in the process and allow the USPTO and Industry participants to move from market research to possible solicitation, and then to potential award. This Automation and Orchestration Platform (AOP) market research envisions a process using a two-stage, “show me, don’t tell me approach” – asking industry for evidence‐based solutions, then allowing the USPTO to engage with those solutions handson through a market research demonstration, to determine which is/are most likely to successfully to meet the agency’s needs.

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