Notice ID: W41P4Q-24-R-0032
The U.S. Army Contracting Command – Redstone Arsenal is issuing this RFI/SSN as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for subject matter expert software (SW) maintenance and upgraded services.
The Government anticipates the award of a hybrid Indefinite Delivery, Indefinite Quantity (ID/IQ) fixed price and cost-reimbursable contract no later than 01 July 2025 in support of the Integrated Fires Mission Command (IFMC) Project Office (PO). This requirement is to provide engineering support, SW Maintenance, and Red Hat Enterprise Linux (RHEL) upgrade support to the IFMC PO for vendor supplied SW. The vendor supplied proprietary SW is integrated into the Integrated Air and Missile Defense (IAMD) Battle Command System (IBCS) Engagement Operating Centers (EOC) and the Integrated Fire Control Network (IFCN) Relay Major End Items (MEI).
The requirements of this effort are to update vendor supplied proprietary SW; to implement patches in response to reported bug fixes, errors and critical security updates; to provide new SW corrections, revisions, patches, service packs, updates, subsequent releases and related intellectual property developed by the vendor; and to implement SW upgrades to allow for implementation with later versions of RHEL annually. Additional requirements for this effort are to provide access to a vendor provided E-support portal for resolution of support requests and to provide subject matter expert support to troubleshoot and identify root cause of any SW anomalies identified. This capability is to address the critical IFMC PO risks associated with down time attributable to this vendor supplied SW. The lack of this SW performing its required functionality is a critical fault that would render the System of Systems unfieldable.
The anticipated Period of Performance (PoP) for this requirement: 01 July-2025 – 30 June-2030
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