Notice ID: RFI_OPA-CAMP
General Requirements
- The COTS product must be hosted in a cloud-based environment that has been certified by the Federal Risk and Authorization Management Program (FedRAMP) for rapid deployment and implementation.
- The COTS product must be hosted in a cloud-based environment that has been certified by the Federal Risk and Authorization Management Program (FedRAMP) for rapid deployment and implementation …
Storage, Useability, Backup & Recovery
- Create and update content at necessary speed and scale to meet optimal end user experience.
- Create and update content at necessary speed and scale to meet optimal end user experience.
- Ability to add, change, remove, modify, preview, recover, a variety of file format types …
- Organization & Stability
- Ensure all files and data are supported in a Library format
- Ability to create folder and subfolder structures and categories for asset types (e.g., B-roll, graphics, finalized projects) …
Training
- Provide initial user training sessions, to include appropriate documenting, on software production and ICE configurations, implementation, usage, and tools.
- Provide continual training to increase user product knowledge to optimize and improve performance.
- Provide weekly/monthly training sessions in the form of webinars, documents, articles to focused on key insights and identify key opportunities for improvement …
- Professional Services
- Consultation, advise, and troubleshoot product workflow, design, configuration, features, integration, and use.
- Review and provide feedback on use of the products and services …
Operations & Maintenance
- Provide software maintenance, which includes upgrades to the latest versions of the products as they become commercially available, and basic product support for installations and technical support incidents …
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