Notice ID: 36C77625Q0078
The Department of Veterans Affairs, Program Contracting Activity Central (PCAC) is conducting market research and is seeking written responses with information to assist the Government with identifying potential sources that are interested in, and capable of, support work within National Data Systems (NDS) Health Information Access (HIA) program. Tasks include managing regional access (Veteran Integrated Service Networks VISNs) and national access to VHA health information resources. These services include data access requests, help desk support, data access process support, and business associate agreement support. NDS customers include, but are not limited to, clinicians, researchers, peer reviewers, legal reviewers, and Veteran Service Organizations (VSO).
VHA User Access Management and Support. The Contractor shall manage regional (Veteran Integrated Service Networks – VISNs) and national access to VHA health information resources. These services include: data access requests, help desk support, data access process support, and business associate agreement support.
The Contractor shall be involved in information gathering and documentation development related to VHA data access. The Contractor shall assist with continuous improvement of existing processes and tools for VHA data access on a quarterly basis. The Contractor shall assist NDS in managing new initiatives or innovations that improve how VA processes VHA Data Access requests, which is driven by customer need …
Data Access Requests (An option CLIN with additional quantities will be included in the schedule). The contractor shall review all data access requests to ensure all required paperwork has been submitted and meets VHA policy requirements for data access approval. The Contractor shall be responsible for all processes in the provisioning of access to VHA data based on the data sources requested and enter the requests into a VA developed tracking system. All data access requests shall involve customer service-based interaction, with timely feedback to end users about status of request, missing documentation, and when the requestor may expect data after request is approved…
The small business size standard is $24.5 million.
The period of performance shall be a twelve (12) month base period, with four (4) twelve (12) month option periods.
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