The Executive Director, Communication provides support to the Veteran Health Administration (VHA), Chief of Staff and the Under Secretary of Health and is located in Washington, DC. The Executive Director, Communication plays a key role in VHA’s relationship with Veteran Service Organizations and oversees current media inquiries, internal messages and long-term campaign planning, to include those that support priorities, while advising the field and internal program offices of plans and initiatives all while remaining consistent with VHA’s Strategic plan. Executive Director, Communication has 5 Directors, and 4 Program Directors for various communications platforms with an overall staff of 36 full time employees.
The Executive Director, Communication has overall responsibility for planning, managing, and evaluating a broad array of service that provide direct support to the Office of the VHA Chief of Staff and direction and support to VHA Headquarters programs and field operation. The responsibilities include, but not limited to: Directs the development of VHA strategic communications and marketing plan; disseminates key messages and official positions on public issues; promotes VHA mission, vision and activities. Provides counsel to the Under Secretary of Health, VHA Chief of Staff, and senior leaders on strategic communications issues; coordinates communications between the USH, senior leaders, and key stakeholder groups. Leads / assists in VHA / VA culture change initiatives through relevant, ongoing internal / external communications initiatives/activities. Manages assigned staff, develops priorities, and assigns projects; assures that appropriate services are provided, and goals are defined and achieved; develops staff skills and conducts performance evaluations; meets regularly with staff to discuss and resolve priorities, workload and technical issues; develops additional hiring / staffing recommendations; manages internal / external stakeholder relationships. Reviews and guides the work of VHA Communications staff to assure the work quality and timely accomplishment of assigned duties and responsibilities; manages budget and allocates resources to meet established VHA strategic goals.
Executive Director, Communication is a principal advisor to the Veterans Health Administration (VHA) Chief of Staff and acts on their behalf with equivalent authority for all issues related to VHA Communication programs and activities, consisting of 4 programs that influence the spending of approximately $8.5 million annually for VHA communication services.
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