Notice ID: HTC711-RFI-1
The objective of this requirement is to provide software development support and expertise for MilMove. This includes all software code and associated components and integrations. Software development support shall include any phase of the Software Development Lifecycle (SDLC), including concept development, planning, requirements elicitation and analysis, systems design and development, coding and testing, deployment, implementation, integration, troubleshooting, security posture, documentation, and software application maintenance. Responsibilities include managing the code baseline, the hosted environment, and system interfaces. The code baseline may change as a result of user preference, latent defects, change requests, security requirements, or updates to Commercial Off The Shelf (COTS) products used by the system. Additionally, the Contractor shall provide production support to include troubleshooting and resolving user problems as well as identifying opportunities to improve the system. Overall, software development support shall include all aspects of the SDLC necessary to sustain and modify the system baseline. The Contractor shall work closely with other members of the team to include Government Product Owners, engineers, security, and end-users.
The Contractor shall provide solution consulting and programming to: (1) implement new system capabilities; (2) implement change requests; (3) sustain deployed capabilities by rapidly troubleshooting and repairing software issues (i.e. correct software defects); (4) provide technical expertise to ensure high availability of the application to meet the USTRANSCOM mission; (5) improve the system’s security posture; and (6) receive and respond to problems reported by system users Tier 2 helpdesk support …
Performance Requirements
The Contractor shall use a Government owned Application Lifecycle Management (ALM) tool (e.g. Jira) to effectively manage and execute the Agile Scrum methodology to analyze requirements, decompose large requirements into logical sub artifacts, create user story level artifacts and technical specifications (i.e. Epics or large features must be decomposed into user stories), coordinate with the appropriate subject matter experts (both technical and functional) to receive approved acceptance criteria for Epic/Task/Subtask level artifacts, set Story Points and establish a waterline, develop and test software, create test scripts and implement User Acceptance Testing (UAT), and keep artifact statuses updated (artifacts are the method for identifying a change with software which will be deployed into Production). To maintain predicable velocity, the developers should complete the artifacts they commit to in each software sprint, and team members are encouraged to collaborate towards requirements completion. User stories and design documentation shall be maintained within the government provided ALM tool. The technical release documentation shall document all changes and procedures necessary to promote a release into production.
The Government will assign requirements to the Contractor for fulfillment in the Government provided ALM tool. Each assigned requirement will have one or more associated artifacts.
The RFI timeline is outlined below. Dates may be modified by USTRANSCOM and posted as an amendment to this RFI.
RFI Released: 13-SEP-24
RFI One-on-Ones 15 to 17-OCT-24
Deadline for Questions: 12:00 (CT) on 20-SEP-24
Responses Due: 12:00 (CT) on 27-SEP-24
SAVE THE DATE: Week of 14 OCT 2024 (estimated) – Industry One-on-One Sessions via MS TEAMS.
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