Notice ID: SS-SIO-W912CL25-8A
The Government is seeking responses from only 8(a) Small Businesses capable of performing the required services.
Special Technical Operations (STO) and Special Access Program (SAP) Systems Support. The Contractor shall support and coordinate with numerous government agencies and program offices to ensure the local STO and SAP networks, equipment, and peripherals are upgraded as required. The contractor shall interact with customers to provide and process information in response to inquiries, concerns and requests about IT products and services. Must track problem resolution efforts to ensure customer issues are properly addressed.
SAP Security Operations and Sustainment Support. The work effort involves support to all related SAP, Alternate Compensatory Control Measure (ACCM) and STO activities. The Contractor shall provide support to SAP and ACCM security while maintaining support for the writing, staffing, publishing and maintaining of all SAP security instructions applicable to USSOUTHCOM. The contractor shall support USSOUTHCOM SAP Security Manager (SAPSM) in the execution of applicable SAP and ACCM annual component Security Review Staff Assistance Visits.
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