Notice ID: 75N97024Q00059
Scope. For a five-year period, the vendor shall provide a document delivery and interlibrary loan (ILL) request management system. The system shall facilitate tracking of ILL requests from receipt to delivery. The system shall also facilitate the scanning of documents on document scanning workstations and the automatic delivery of these documents via the Internet or the tracking of requests to be mailed to the requesting institution. Billing and reporting features are also essential requirements of the system. There are two types of systems that may be considered for this contract, FedRAMP approved systems and non-FedRAMP approved systems. These shall be described separately in some cases.
Objectives. NLM processes approximately 100,000 interlibrary loan requests on an annual basis. Requests are submitted by customers to NLM through DOCLINE, NLM’s automated ILL request routing and referral system. To process these requests, NLM needs a document delivery and ILL request management system. The system shall facilitate tracking of the ILL requests from receipt to delivery. The system shall also facilitate the scanning of documents on document scanning workstations and the automatic delivery of these documents via the Internet or the tracking of requests to be mailed to the requesting institution. Billing (SERVICES AND REQUIREMENTS, Part 19) and reporting features are also essential requirements of the system.
The base period of performance shall be for twelve (12) months from 09/01/2024 through 08/31/2025 with four optional 12-month option periods
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