Notice ID: RFQ8437
The scope of this task order encompasses engineering support services related to HashiCorp Solutions. The RSE shall work with the IRS IT EOPS SSSD on HashiCorp Terraform configuration, providing comprehensive support for the IaC as code server management process and configured environment.
Task 1 – Engineer Support: The contractor shall
- Collaborate with the HashiCorp RSA and/or the SE assigned to the government account on the roadmap and technical execution plans (“Plan(s)”) regarding implementation of Solutions, including endorsed integrations with Solutions.
- Execute the Plan created by the RSA or SE and work in conjunction with the Customer.
- Assistance, which includes using HashiCorp methodologies for the creation of Customer specific support documentation, runbooks, and other playbooks related to the integration(s), in configuration of Solutions and endorsed third-party integrations.
- If applicable, assist in applying software patches and upgrades for Solutions in NonProduction Environment.
Task 2 – RSE Engagement Exclusions – The following items are excluded from the RSE Engagement:
- Any implementation in or modifications to Customer production environments.
- Non-HashiCorp Solutions.
- HashiCorp Academy.
- Services outside of the Business Day.
- Creation, delivery or support of custom-built modules or extensions for any Solutions.
- Extensions or integrations not delivered with Solutions.
- Project management of Customer resources, teams, and/or other 3rd party resources.
DESIRED OUTCOME: To provide the IRS IT EOPS SSSD with oversight of their implementation for the allotted timeframe, ensuring that all HashiCorp Terraform configurations and IaC processes are managed and executed in compliance with established guidelines and requirements.
Period of performance is a Base Period: Four (4) Months.
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