IRS posts Special Notice to forecast Digital Transformation Efforts

Notice ID:  none

The purpose of this special notice is to provide an overview on the Internal Revenue Service’s (IRS) planned efforts to apply Inflation Reduction Act (IRA) funding towards digitally transforming its high priority, paper-based processes.

Over the next three to six months, the IRS intends to select a small number of priority workflows (5-10) to pilot a new approach to digital transformation efforts. This will involve bringing on industry partners to perform user centered design and development efforts. To accelerate time to delivery of operational capabilities, the majority of implementation will occur on approved IRS software platforms. Specific solicitations and timings are still to be determined, but the expectation is that solicitations to develop and deliver digital solutions for the following activities will be forthcoming.

  • Large scale digitization of paper (i.e., scanning) and transition to a digital inventory management.
  • Consolidation of multiple intake channels (e.g., mail, fax, online portals) into a single digital inventory and workflow.
  • Transition of current paper-based workflows onto a digital system.
  • Automation of highly manual tasks currently performed on computers (e.g., transcribing data off of a scanned or electronically faxed document into machine readable formats).
  • Large scale redaction of sensitive data.

The IRS will continue to engage with industry partners and provide information on potential solicitations, which may include a Request for Information, Pre-Solicitation Conference, Listening Session, or comparable activities.

Read the full notice here.

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