Notice ID: 70RTAC24R00000006
Related Notice: 70RTAC23RFI000001
DHS intends to continue to evolve its NOSC operational model and its constituent sub-capability elements— doctrine, policy, and procedure; organization and planning; test, training, and exercise; material (including technology and systems); leadership; personnel; facilities; and regulations and standards—in order to ensure, assure, and improve the confidentiality, integrity, availability, privacy, access to, accountability, authentication, authorization, and non-repudiation of the DHS information enterprise.
Within those parameters of cyber and information security, the identification and detection of threats and risks to respond to, and the recovery of network infrastructure, cloud platform, and system and applications that comprise the DHS Headquarters (HQ) information enterprise from malicious actors or compromise is the central and necessary purpose of the DHS HQ NOSC and DHS component NOSCs. The evolution and continuous improvement of these capabilities and the capability elements must be performed in concert with an ever-increasing and rapidly evolving set file of requirements, including emerging requirements such as Zero Trust and expanded log file management and reporting requirements for cyber events.
The purpose of this Contract is to procure the full range of cybersecurity, network operations, management, and other professional support services described herein for the DHS HQ OCIO and select DHS Components. These services will enable DHS to provide network, cloud platform, system, application, and cybersecurity monitoring and analysis, incident management and coordination, and alert and notification functions in support of the broader DHS information enterprise and to provide other related cybersecurity services.
The primary objective of this Contract is to evolve the DHS HQ NOSC to build a best-in-class service entity that meets DHS Cybersecurity Provider (CSP) Program, industrial, and other doctrinal Center of Excellence service maturity standards. The secondary objective is to redefine the DHS HQ NOSC as the central hub of IT Service Management—for network infrastructure (WAN and select LAN); platform (including cloud), system, and application; and cybersecurity—monitoring and analysis, event and incident management, and incident response and recovery for the DHS HSEN at all information processing and classification levels – open source, SBU and CUI, Classified (Secret and Top Secret), Sensitive Compartmented Information, and Special Access Program information.
Network infrastructure monitoring and analysis and event and incident management and response services are comprised of, but not limited to, pro-active and reactive monitoring of all network infrastructure comprising the HSEN WAN and all DHS HQ / Management Directorate LANs, including the up/down status of all circuits as well as edge infrastructure devices and boundary points for both HQ and DHS components.
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