DHS OCIO RFI: Records and Information Management Administrative Services

Notice ID: 70RTAC24RFI000006

This is a Request for Information (RFI) for the Department of Homeland Security (DHS), Office of the Chief Information Officer (OCIO), Chief Data Officer Directorate (CDOD), Records and Information Management (RIM) Division for Records and Information Management Administrative Services.

The Department of Homeland Security (DHS), Office of the Chief Information Officer (OCIO), Chief Data Officer Directorate (CDOD), Records and Information Management (RIM) Division has a requirement to obtain clerical, administrative, and professional services to support its information and records management program. RIM is responsible for records and information management within DHS Headquarters, while also exercising a level of oversight over the information and records management activities of DHS components.  The services are required to support the agency’s current and future information and records management activities and initiatives within DHS.

The scope of work is for clerical, administrative, and professional services as well as data management, documents preparation, records management support services and electronic records management within RIM.  To do this effectively, the Contractor shall be required to work closely with the Records and Information Management Division. RIM requires a wide range of skillsets and capabilities to include expertise in Microsoft Office Suite and knowledge of National Archives and Records Administration policies, regulations, and resources (General Records Schedule (GRS), Federal Records Act, 44 U.S.C., 36 CFR etc.). The Contractor shall support RIM to meet its mission to standardize its information and records management processes effectively and efficiently:

• Promote transparency and accountability by better documenting Agency actions and decisions
• Move to a 100% electronic records management environment
• Implement and promote operational efficiencies
• Implement and promote cost efficiencies
• Implement full search capabilities for all artifacts
• Apply proper metadata to all artifacts for appropriate records disposal using the General Records Schedule and the DHS Records Control Schedule.

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