Notice ID HT003824SC001
CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio.
The Government will host an “Industry Day” on 12 Oct 23, via a MS Teams Live Event. A request for the Teams Link and any questions must be submitted via email to Elizabeth.m.ruckwardt.civ@health.mil by 7:00 a.m. ET 11 October 23. The Government will answer submitted questions during the live event. Any questions after the deadline will be submitted in the chat feature of the live event for all participating.
Potential offerors shall submit a five-slide Power Point abstract by 9:00 a.m. ET, 18 Oct 23, indicating interest in broad solicitation, basic demonstration of merit, and ability to support JOMIS capability requirements (“Connect-4” board, slide 9 of Attachment 1). The slides shall cover the vendor’s high-level ability to meet Slides 9-13.
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