Army RFI: Technical Services Division Support Contract

Notice ID: PANAPG-25-P-0000-005167

Army Command and Control Support Agency (CCSA) is the Army’s C2 Mission Assurance Category Level I (MAC I) organization responsible for providing C2 IT support services to the HQDA, G-3/5/7, Department of the Army Management Office (DAMO)-Operations Directorate (OD), Army Operations Center (AOC), Alternate Army Operations Center (AAOC), and the Resource and Situational Awareness Center (RSAC) located in the Arlington and  Washington DC and as required at alternate locations. Access to CCSA support locations requires a Top-Secret clearance. CCSA provides and/or performs IT operations and IT support services for desktop, multifunctional devices, plotters, audiovisual systems, mobile communications, telecommunications, network infrastructure and design services, network support services, systems and server administration, cybersecurity, remote access, application development, troubleshooting, maintenance, and administration, and Concept of Operations Planning and support services (COOP).

The Contractor shall obtain support services to assist CCSA in providing the required support and services to the C2 user community. The Contractor shall ensure continued mission success for the war fighter community who are the final recipients of the decisions and products developed by the G-3/5/7 HQDA DAMO- OD staff and subordinate organizations.

The Contractor shall provide a range of automation services supporting CCSA’s mission and  accreditation requirements in a collaborative environment. The Contractor shall sustain performance of in-house C2 and business applications. The Contractor shall Identify and mitigate risks and issues; maintain and troubleshoot applications and databases as necessary. The Contractor shall provide support by managing the complexities and difficulties that are characteristic of implementing, integrating, maintaining, and securing software solutions.

Objectives:

  • To obtain support services to assist CCSA in providing the required support and services to the C2 user community.
  • Ensure continued mission success for the war fighter community who are the final recipients of the decisions and products developed by the G-3/5/7 HQDA DAMO- OD staff and subordinate organizations.
  • Provide a range of automation services supporting CCSA’s mission and accreditation requirements in a collaborative environment.
  • Sustain performance of in-house C2 and business applications.
  • Identify and mitigate risks and issues; maintain and troubleshoot applications and databases as necessary.
  • Provide support by managing the complexities and difficulties that are characteristic of implementing, integrating, maintaining, and securing software solutions.

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