“An amazing waste of money and time.” Commerce CIO calls for digital services reformulation

An integrated group of government portals that would allow users to easily find and access benefits and services from any device is where the future of government digital services should be heading, Department of Commerce CIO Andre Mendes said Thursday.

Speaking at FedScoop’s annual FedTalks event, Mendes proposed that the U.S. should have “federal, state and local government portals that allow you to navigate through the thing in your app, on your mobile phone, and get access to every system that you need to.”

Read the article here.

Source: “An amazing waste of money and time.” Commerce CIO calls for digital services reformulation. By Caroline Nihill, September 7, 2023. FedScoop.

 

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