“Nearly five years after the 21st Century Integrated Digital Experience Act was signed into law, the Office of Management and Budget late Friday issued guidance for agencies to deliver on implementation of the legislation.
The guidance, called “Delivering a Digital-First Public Experience (M-23-22) and signed by OMB Director Shalanda Young,” sets new standards and actions for agencies as they look to enhance and modernize the way they interact with the American public through digital services and websites — as required by the IDEA Act since 2018.
In a blog post announcing the policy guidance, Federal CIO Clare Martorana rattles off staggering stats about just how bad the federal government is at serving constituents in the digital age…”
Source: OMB delivers long-awaited guidance for 21st Century IDEA Act. By Billy Mitchell, September 22, 2023. FedScoop.
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