Notice ID: 36C10B24R0031
The Contractor shall be responsible for the maintenance and support of the existing CART Application Suite, as well as incorporating enhancements to add new functionality to support clinical care of Veterans.
The Contractor shall provide the COR with a Quarterly Progress and Maintenance Report. The Quarterly Progress and Maintenance Reports shall cover all work completed during the reporting period, work planned for the subsequent reporting period, and note any updates or changes to the initial CPMP. Sections of this report shall include:
- Clinical/Technical Tradeoff Analysis Report;
- Clinical/Technical Prioritization Report;
- Implementation Plan,
- Regression Testing Plan,
- Auto test Updates and Autotest Tracking Report, and
- a Deployment Scheduling and Tracking Report.
The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue.
The Contractor shall monitor performance against the CPMP and report any deviations.
The Contractor will keep in communication with VA accordingly, so that issues that arise are transparent to both parties to prevent escalation of outstanding issues. The Contractor shall also include the status of all Government Furnished Equipment (GFE) in each Quarterly Progress and Maintenance Report.
The Contractor shall coordinate changes involved with these modifications and enhancements with the VA CART Clinical Program Director, the VA CART Database Manager and the CART National Site manager as appropriate.
The Contractor shall participate in the weekly CART Program meetings for ongoing project management review with VA Program Director and staff.
The Contractor shall provide maintenance for the existing Clinical Assessment Reporting and Tracking Application Suite (CART-APPS), and ensure CART-APPS is operational 99% of the time at all installed sites listed in ADDENDUM C – CART INSTALLATION LOCATIONS. CART-APPS is built on top of an object-relational model-driven infrastructure using dynamic late binding of application specifications to run-time objects. Maintenance shall include updating the CART-APPS interfaces, using the Delphi and SQL Data programming languages, including: VA VistA Remote Procedure Call (RPC) Broker for access to VistA databases, VA Decision Support System (DSS) for workload and costing and the new VA Real-Time Locator Services (RTLS) for supply chain management of products such as devices and supply items used in the VA Cath labs. CART-APPS is currently being used by over 2,000 users nationally across 81 locations to facilitate the work of the CART Program. The Contractor shall be available 24X7 to provide support for the CART-APPS and …
The period of performance is a base year with two 12-month option periods.
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