Updated August 28, 2024
Posted June 12, 2024
Notice ID: 36C10F24Q0043
This RFI/Sources Sought is seeking to obtain market research from contractors to assist the Government in understanding the capabilities available in organizational transformation and change management, operational efficiency and implementation support. The Government is currently gathering information on contractors who have provided organizational transformation and change management support, whether supporting the Government or private sector.
The intent of the Organizational Transformation and Change Management (OTCM) Support effort is to effectively manage and navigate the significant change expected with the implementation and deployment at the CFM. Through this contract, CFM seeks to minimize the disruption to ongoing operations, enhance readiness and willingness for change, and engage stakeholders at all levels to support cultural transformation.
VA OCFM recognizes the challenges it faces in delivering construction projects efficiency and effectively. OCFM, its customers, partners, and potentially its stakeholder communities at major project sites need help modernizing their strategies, operating models, organizational structure, systems, processes, and resources to execute capital projects, leasing programs, and facility management programs in a more integrated, efficient, and effective manner to support Department mission requirements.
To supplement our own internal efforts / project team, VA OCFM needs third-party assistance with assessing, developing, implementing, and measuring the success of OTM Plans. OCMF focus of this effort is to transform OCFM and its relationships with partners’ organizations both within and outside of VA to develop a fully integrated facility lifecycle management system. The target is execution throughput in all major activities of the organization to support its current average annual workload of $2B and be postured to grow to meet potential demand of $4-8B annually. Target for full operational capability of the transformed organization is 3 to 5 years. VA OCFM wants to be the preeminent expert in federal sector for healthcare design and construction. VA’s goal is to better align Department capital programs with the provisions of 38 USC Sec 312A and integrate these programs with Minor Construction, Nonrecurring Maintenance, facilities operations and maintenance, and minor leasing programs to better perform the entire facilities management lifecycle for VA. By aligning our support services in a more efficient manner, the service hopes to achieve the following objectives:
- Implement a systematic and comprehensive approach to manage change across organization, addressing common risks and challenges associates with change initiatives.
- Facilitate the transformation of operation and organizational culture from a reactive “firefighting” mentality to a preventive one.
- Influence change management best practices, design thinking and agility principles.
- Assist preparation of the workforce for upcoming changes at a sustainable pace through training, collaboration, and strategic communication.
- Ensure effective planning, execution, and sustained implementation of change initiative while minimizing disruption and maximizing impact.
- Enable the organization to independently plan, execute, and sustain future change initiatives while minimizing disruption and maximizing impact.
The scope of this requirement is for the Contractor to provide the Department with certified strategic planning and implementation assistance to guide OCFM through its organizational transformation and change management initiative. It includes assessing the environment and facilitating strategy development, organizational development, resource planning, identifying and engaging stakeholders, planning for change, assisting stakeholder communities in transitioning to new business processes, and sustaining the transformation. The contractor shall prepare graphics and communications products, assessing change success, and manage transformation efforts as projects.
The Contractor shall provide the expertise and support needed to assist the government in the development and execution of OTM projects that foster stakeholder buy-in and successful change adoption (often requiring the organization to change from organization specific, customized processes to industry/federal enterprise standard processes delivered in commercial-off-the-shelf (COTS) products and services) to meet program cost, schedule, and performance goals …
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