VA RFI: Credential Management Personal Identity Verification (PIV) Support

ID Notice: 36C10B24Q0364

The Department of Veterans Affairs (VA) Technology Acquisition Center (TAC) is seeking information concerning the availability of capable contractors to provide the Credential Management Personal Identity Verification (PIV) Support.

The Contractor shall provide Credential Management support to include project management, program planning and analysis, operational support to VACO (PIV card issuance, help desk support) and VA-wide (help desk support), USAccess PIV Card System testing, PIV card testing, equipment refresh, operation and maintenance, governance/outreach/policy management, communication and change management, training, and transition.

The Contractor shall deliver a Contractor Project Management Plan (CPMP) 30 days that lays out the Contractor’s approach, timeline, and tools to be used in execution of this PWS effort for HSPD-12 Credential Management and its component program offices.  The CPMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks, and resource support.  The CPMP shall also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified within the PWS.  The baseline CPMP shall be concurred upon and updated in accordance with Section B of the PWS.  The Contractor shall update and maintain the VA Program Manager (PM) approved CPMP throughout the PoP.  The VA Program Manager for the contract is the Director, Office of HSPD-12 and Credential Management.

The Contractor shall provide the COR with Weekly Status Reports. The reports shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding Week …

The Contractor shall review applicable business areas program strategies and provide quarterly Strategic Planning Reports for Credential Management. This shall include brainstorming sessions for documenting alternative strategies, as well as approaches for addressing program/technical, financial, and organizational challenges. The Contractor shall conduct research regarding various …

The PoP shall be one 12-month base period with four 12-month option periods.

Read more here.

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