Notice ID: FA8600-23-S-C056-004
Related Notice: FA8600-23-S-C056
White Papers will be accepted until 26 July 2024 at 1700 ET.
This Commercial Services Opening (CSO) Call is intended to be as streamlined as possible to allow for the exploration of modern solutions to support a variety of critical national security systems. Air Force Life Cycle Management Center (AFLCMC) invites vendors to submit innovative and novel technical solutions which address all aspects of Digital Infrastructure (DI), focusing on the user story focus areas below. This requires delivering an enduring, secure, robust, efficient, responsive, agile, elastic and extensible DI solution spanning all classification levels.
General Information: AFLCMC is seeking a Managed Service Provider to provide operations and sustainment support for a major SAP Weapon System. Currently, AFLCMC is on contract with a Cloud Service Provider (CSP) who provides edge cloud devices (Azure Stack Hubs (ASH) and hyperscale capabilities. The CSP also provides networking across campus area networks and wide area networks, including purchase and installation of aggregation switches, access switches, Azure access points (AAPs) and Network as a Service (NaaS). Further, the CSP provides disaster recovery and help desks for cloud services, edge, and ASH equipment. Further, the CSP is contracted to provide Network Operations Center (NOC) and Cyber Threat Operations Center (CTOC) services for the network and cloud only.
Within the cloud environments, AFLCMC operates an Azure cloud-based software DevSecOps environment supporting multiple USAF programs (hereafter referred to as Crucible). The Crucible environment contains cloud resources at the IL5 (Controlled Unclassified Information), IL6 (Secret) and IL6+(Secret Special Access Program) classifications. Enrolled USAF programs work within separate, segregated enclaves with multiple security enclaves (ex. Program A has its own IL5, IL6 and IL6+ environment separate from Program B’s enclaves). Further, Programs access the Crucible environment from varying USAF networks. AFLCMC designed the Crucible environment to permit future USAF programs not currently enrolled to access and establish enclaves to meet specific mission needs. When new programs enroll, the Crucible environment may need to peer to a new network. Therefore, Crucible requires sufficient security controls and artifacts to obtain an authority to operate (ATO). The CSP is providing initial environment automation and establishment.
The CSP will continue to provide these services. Therefore, interested vendors shall not include any of these services in their proposal. AFLCMC is providing CSP responsibilities as contextual information necessary to ensure below requested services are not duplicated to CSP activities.
User Story 1 – Managed Services Provider: AFLCMC is seeking a Managed Service Provider (MSP) who can deliver services such as network, application, infrastructure, and security via ongoing and regular support and active administration on customers’ premises, or in a third-party data center. Project Night Owl supports a highly classified AFLCMC weapon system, which requires onsite support to classified SAP environments. Further, this particular program exclusively utilizes Microsoft Azure cloud and edge services. Therefore, AFLCMC requires MSP vendors to be a Microsoft Solutions Partner for Infrastructure and “Digital and App Innovation” with extensive knowledge of Azure cloud services, specifically Secret and Top Secret cloud. MSP vendors must demonstrate mastery in Azure applications and services offered within both the commercial and government Azure services. As further articulated in this Call, only Microsoft Solutions Partner for Infrastructure and “Digital and App Innovation” will be determined awardable.
AFLCMC also has critical timelines for preparing varying locations to be mission capable. Therefore, MSP will need to demonstrate ability to meet or exceed critical timeframes for hardware deployments, workstation (thin client and peripherals) procurement and installation, and onsite help desk support. MSP provider will also work with system users to customize applications and provide general user support to meet missional needs. Further, MSP will work closely with CSP and USG users to configure the ASH, network configuration and hyperscale to meet specific weapon system requirements. Therefore, MSP must demonstrate and be willing to openly communicate with CSP and all USG stakeholders (including A&AS providers) to meet missional requirements …
Anticipated Delivery Date: 1 year base with subsequent four (4) year options.
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