US Army Sources Sought: Directorate of Public Works (DPW) IT Support Services

Notice ID:  PANMCC-23-P-0000027331

Directorate of Public Works (DPW) operates and maintains all facilities and utilities at Joint Base Lewis McChord (JBLM), Washington (WA) and the Yakima Training Center, Yakima, WA. This includes buildings, roads, utility systems, grounds maintenance, and environmental & natural resources. DPW Information Technology systems are critical enablers which allow efficient completion of the mission.

The DPW IT department provides a wide range of services primarily to DPW including IT Hardware, Software and Services Procurement, Industrial Control Systems, Information Assurance, Help Desk Support, Database Management and Administration, and Webmaster Services. The DPW IT department provides application support and assistance for Geographical Information Systems (GIS) and Computer Aided Drafting (CAD) for Army Units at JBLM, Yakima Training Center and occasionally other Army Organizations outside of JBLM, WA for regional/national project support.

The contractor shall provide the following services as a part of the DPW IT department:

• Cybersecurity, hardware support, software support and user management for DPW server systems, DPW common user equipment (such as workstations, printers, scanners, and accessories), DPW Industrial Control Systems (ICS), and DPW Facility Related Control Systems (FRCS).
• Operate an Information Technology (IT) Help Desk to receive requests via phone, email, and walk-in.
• GIS Services
• CAD Services
• Database Administration
• Web Services
• Data Analyst Services
• Configuration Control

The contractor shall provide the following services within DPW Business and Operations integration BOID:

• Data Entry

The contractor shall provide the following services within DPW ESD:

• Data Analysis
• Data Entry and Procurement Support

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