Remote First, Culture Focused, Leaning into Digital – A Winning Recipe for Pluribus Digital

Following a year that included being named an Elev8 GovCon Honoree, adding a number of wins including a prime contract at the Consumer Financial Protection Bureau and the Library of Congress, as well as new work with the Centers for Disease Control and Prevention, alongside some major recompete wins at Federal Deposit Insurance Corporation (FDIC) and USCIS; and serving as one of the founding members of the newly formed Digital WOSB Alliance, find out what makes Pluribus Digital such a winning team. 

Culture Aligned 

Pluribus Digital’s principles are synonymous with its culture and are the fabric of how they do business. “The mission-driven work that we do, the teams we hire, the support that we provide both internally and externally, are all driven by and aligned to our principles. This allows Pluribus Digital to stay true to our brand identity and ensure that we do the things that create value for our teams and a safe working environment.”

“”As a remote-first employer, we really stay true to our principle of nurturing a calm culture. We support flexibility and work-life integration at every turn, knowing that “life” takes many forms for different people. We are tactful about how meetings are scheduled, using different mediums of communication and set clear expectations so that employees feel comfortable during their “core hours.” The calm at Pluribus stems from a focus on productivity and output vs. clock watching. 

Maintaining Culture through Growth 

Four years ago, and 23 years into the life of the company, this entity was rebranded to become Pluribus, moving to be woman owned, a remote first culture and a commitment to digital services best practices. At that time, they established Pluribus Principles in Action. These principles guide behaviors and decisions. “We try to live by all, but when in direct conflict, those above outrank those below.”

They include:

• SUPPORT THE MISSION. We support important public service missions. If we do the right thing for our customers, success will follow. Make sure teams have what they need to deliver and hold them accountable to do so.  
• SUPPORT PEOPLE. We are knowledge workers. People who are supported can do their best work in support of our customers. Give them the tools they need to do their job.
• LEAN INTO DIGITAL SERVICES. Transforming the government to digital services is a journey. We take every opportunity – large or small – to nudge government technology in that direction.
• SEEK AND PROVIDE FEEDBACK. High quality critical feedback, given with care, is the best way for organizations or individuals to grow. We actively seek frequent feedback on our work. We care enough to give candid feedback to our employees or customers.
• DEFAULT TO OPEN. We gain by sharing. If we can share our approach, experience, source code, etc., then we tend to gain more in goodwill and trust than we might ever lose in an imagined competitive advantage.
• NURTURE A CALM CULTURE. People do their best work when they are given the space to thrive outside of work. If a real crunch-time comes, and the mission demands hard work, we can rise to the occasion.

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