“Highrise Consulting, Inc. has been awarded the National Institutes of Health (NIH), Electronic Research Administration (eRA) Grants Management System Support Services prime contract encompassing Service Desk, Communication, Documentation, Account Management, Partner Engagement Support, Functional Testing and Training support areas. eRA provides mission-critical IT infrastructure to manage the receipt, processing, review, award, and monitoring of more than $39.6 billion in research and non-research grants awarded annually by federal grantor agencies. The eRA Service Desk team provides assistance with the entire grants management lifecycle and associated systems. The eRA Service Desk supports the agency users (NIH and partners including CDC, SAMHSA, FDA, VA, AHRQ), the review community, and applicant/grantee users from research institutions and service-based organizations around the world. Highrise Consulting, Inc. is committed to eRA’s mission success and to delivering outstanding eRA customer support.” Source: Highrise Consulting, LinkedIn January 2022
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