Pavan Pidugu sworn in as CIO of the U.S. Department of Transportation

Pavan Pidugu was sworn in as Chief Information Officer of the U.S. Department of Transportation on February 18, 2025. Pavan is a visionary and results-driven leader with over a decade of experience in carrying out technological innovations in the retail industry for global players such as Target, NCR, and Walmart, prior to joining the federal Government in 2020. Pavan is a transformational leader who believes technology alone will not solve anything, but instituting People and Processes with Technology does its wonders, and he is an expert in integrating all three facets of transformation. Pavan has led the Federal Motor Carrier Safety Administration (FMCSA), an agency within the Department of Transportation, as the Chief Technology Officer, where he radically transformed how technology is developed and delivered in a federal institution. Pavan has built a strong reputation in innovation and leadership in technology and received many awards, including the World 100 Technology Leaders 2024 award for his contributions to the technology landscape.

With more than 20 years of experience technology and leadership, Pavan pioneered innovative tech solutions for large retailers and achieved millions of dollars in revenue and cost savings for businesses. A few of his accomplishments include:

• Defining an outcome-oriented digital strategy and roadmap for FMCSA to serve carriers, commercial vehicle drivers, and law enforcement agencies to enforce safety in CMV transportation.
• Led transformation of Walmart’s digital customer and omnichannel experience in the stores internationally and championed transforming “Ways of Working” by instituting design thinking and product management principles in technology development.
• Driving change with a comprehensive thought process and fact-based decision-making while managing the delivery of new capabilities for a global point-of-Sale system at Walmart.
• Launching an offshore IT development center in India that grew from 5 to 500 employees in two years at Target.
• Developing omnichannel product roadmaps and implementing strategic solutions for NCR’s retail customers.

Pavan constantly seeks to add technology-driven business value and guide companies to be future-proof with people and processes. Pavan strongly believes in aligning technology strategy with business priorities and growing the next generation of leaders.

See the profile here.

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