iTech AG is pleased to announce our support of Salient CRGT, a wholly owned subsidiary of GovCIO, on the award of the US Environmental Protection Agency (EPA)‘s Enterprise Support Services & Endpoint Technology (ESSET) program. Since 1970, the #EPA has diligently worked to protect human health and the environment. ???? We’re proud to provide #innovative services and solutions that further this critical mission.

During this 7-year task order, leveraging ServiceNow, we will drive modernization plans and strategies at #EPA. These plans and strategies include #modernizing the intake and ideation processes for OITO and possibly the #EPA enterprise, automating repetitive asset management and enterprise service desk tasks, planning for purchased #ServiceNow modules usage, and improving service level agreements to drive measurements and data-driven decision-making.

“We’re thrilled to team with #GovCIO in support of the EPA mission to strengthen service delivery and improve the user experience enterprise-wide,” said #iTechAG Executive Vice President Randall Brown.

See the post here.

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