IRS Sources Sought: Small Business/Self-Employed, Office of Service-wide Interest to Support IRS Interest Program

Notice ID: 24-29-SBSE

Internal Revenue Service (IRS) in support of Small Business/Self-Employed, Office of Service-wide Interest, as well as its Service-wide stakeholders is seeking information on potential solutions to perform interest computations, train interest employees, and further automate interest computations.

IRS personnel currently perform interest computations on taxpayer accounts for either underpayment (debit) interest or overpayment (credit) interest. Currently, many of these interest computations are generated manually or through various applications and tools.

The IRS is seeking to identify vendors with in-depth knowledge of all interest laws, specifically IRC 6621(d), as well as the procedures for claiming a refund of overpaid underpayment interest or requesting the allowance of additional overpayment interest, including experience with reviewing/preparing large volumes of Forms 843 Net Rate Netting (NRN) Claims. Due to the complex nature of manual interest computations, the IRS requires contractor support to ensure accurate interest computations, current and robust training for interest employees and software solutions to further automate complex interest work.

The IRS does not have a predefined idea of how the solutions should work as there are numerous options for software, tools, training materials, etc. The IRS is open to a single solution/provider that addresses three overarching needs:

• perform complex Net Rate Netting (NRN) interest computations.
• train Service-wide interest employees on a variety of complex interest issues, and
• further automate complex interest transactions.

The IRS is also open to a provider who can provide one or more of these solutions. Vendor solution must have the capability to provide one or more of the needs below:

• Provide Net Rate Netting (NRN) computations and case resolutions for NRN inventory.
• Note: Case resolutions must be strictly computational according to existing tax laws and regulations and must not involve discretionary interpretation. Any cases requiring interpretation should be routed to IRS Counsel for guidance.
• Review current interest training materials and make modifications to update content.
• Provide comprehensive training materials addressing interest topics thoroughly.
• Provide tool/software enhancement to automate complex interest transactions, including NRN.
• Provide requested training and support for any tools/software enhancements developed (at no additional cost).
• Provide details of all updates automatically to users ASAP.
• Include a series of introductory sessions, web-demonstrations, conference calls, and workshops as needed to inform users of tool/software enhancement capabilities and data specifics.
• Provide help/support to users from the contract award date.

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