Notice ID: 25-05-IRA-A-PMO
The Internal Revenue Service (IRS) is looking for vendors to support the Identity Assurance (IA) in Authentication, Authorization, and Access (A3), policy, identifying capabilities and propels business solutions to enable secure services and reduce customer burden across contact channel.
IA requires contractor support with expertise in analytics, monitoring, and reporting for systems and business processes related to identity assurance and authorization as well as expertise in project management to develop action plans, strategies, and roadmaps related to identity verification and authentication. The addition of the Inflation Reduction Act (IRA) and its requirements for both domestic and international taxpayers to be provided compliant digital services has resulted in requirements for development and enhancement of services to meet the needs of the represented taxpayers.
IA requires contractor support with expertise in analytics, monitoring, and reporting for systems and business processes related to identity assurance and authorization as well as expertise in project management to develop action plans, strategies, and roadmaps related to identity verification and authentication. The addition of the IRA and its requirements for both domestic and international taxpayers to be provided compliant digital services has resulted in requirements for development and enhancement of services to meet the needs of the represented taxpayers.
The contractor shall provide analytical support such as generating insights into user activity, access characteristics, authentication outcomes, filing behaviors and associated taxpayer activities related to identity assurance and authorization digital and non-digital channels.
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