The objective of this Performance Work Statement (PWS) is to obtain contractor support for the ISS Program. The ISS Program is a Development, Professional Services, and Operations and Maintenance vehicle that serves ES and other IT teams within the IRS IT Office. Contractor shall provide a full range of IT professional services necessary to support the Infrastructure Shared Services (ISS) Program in the areas of Development, Modernization and Enhancement (DME) and Operations and Maintenance (O&M).
The scope of this PWS encompasses Contractor IT support for the ISS program including, but not limited to, program management, project management, requirements specification analysis, architecture engineering, integration and O&M services for Internet platforms, computer hardware, operating systems, database management, enterprise software applications including (middleware, networking and telecommunications) and data storage and management that are vital to IRS business operations.
Task 4 ISS TECHNICAL SUPPORT
The Contractor shall provide Development, Modernization and Enhancement (DME) and Operation and Maintenance (O&M) support services for the following ISS technologies, but not limited to:
- Enterprise Data Platform (EDP), Modernized Individual Custodial Accounting (MICA), & Individual Master File (IMF) Retirement Engineering Service
- Cloud Integration and Support
- Platform Engineering (PLE) Support
- Capacity Planning and Performance Engineering
- BOEandTableau Support
- Massively Parallel Processing (MPP) DBMS Support
- ModernDBTechnologies Engineering Support
- Customer Account Data Engine (CADE) 2 & Individual Tax Processing Engine (ITPE) Engineering Support
- CADE2O&MEngineering Support
DESIRED OUTCOMES–The contractor shall provide:
- Modernized infrastructure that meets the performance goals of the IRS business customers.
- Perform infrastructure capacity planning and analysis to ensure thorough objective evidence that the products recommended shall satisfy the requirements.
- Security and infrastructure solutions are effectively deployed allowing modernization projects to successfully utilize the common shared infrastructure.
- Establish common and unambiguous business, product, and functional requirements that are testable and allocated to a specific release package (RP).
- Ensure the receiving organization is ready to support the infrastructure being transitioned.
- Modernized systems meeting the business needs of the IRS, enabling interoperability, and complying with the Enterprise Architecture and IRS established engineering processes and procedures.
Sub-Task 4.1, Development, Modernization and Enhancement (DME)
The Contractor shall adhere to the OneSDLC and deliver associated work products for each milestone that are clear, concise, and tailored to meet ISS needs.
The contractor shall:
- Provide the foundation for a long-term records management solution. This process shall be in conjunction with emerging IRS records management standards and Common Business Services.
- Ensure the solution is compliant with FISMA (Federal Information Security Management Act) and NIST (National Institute of Standards and Technology) requirements.
- Ensure Earned Value Management following ANSII standards is applied by the Project Management team, if required.
- Provide support for ISS to include a number of releases requiring maintenance of the production modules and development of new functionality.
- Provide project management support to ISS in accordance with One Solution Delivery Life Cycle (OneSDLC).
DESIRED OUTCOMES–The Contractor shall develop a comprehensive solution for ISS that will include management tools for document tracking and workflows …
The period of performance for any result
Not Yet a Premium Partner/Sponsor? Learn more about the OS AI Premium Corporate and Individual Plans here. Plans start at $250 annually.