HHS RFI: EIS PMO Support

Notice ID: HHS-OAMSEIS-RFI-PMOSUPPORT

2 PROJECT BACKGROUND

The HHS Office of the Chief Information Officer (OCIO) requires expert management support to enable the department and its sub-agencies and offices to continue successful operations of the telecommunications services and supplies awarded off the GSA EIS MAS contract vehicle. The Contractor shall provide ongoing management services for the HHS EIS Program Office which is overseeing task orders modifications awarded by HHS on their GSA EIS task order. These management services will aid the Program Office in obtaining, and maintaining, proper contract administration and management controls of the task order modifications issued under the HHS EIS task order.

3 HIGH LEVEL ACQUISITION OBJECTIVES

For contractual considerations the respondent shall address the following:

Provide capabilities/experience in staffing, administering, and managing a large telecommunications services contract. The contractor should be capable of managing telecommunication assets, inventories, billing verification and accuracy analysis, Service Level Agreement (SLA) enforcement support, service forecasts, and other functions as required, to administer and manage telecommunications services contracts throughout their lifecycles. The contractor would be responsible for providing the necessary personnel support to provide accurate status of all program objectives, preparing reports, briefings, and other communications to properly inform stakeholders of activities, progress, and value. The contractor would be responsible for providing all program management services and support to the Government in administering their programs. Additionally, the contractor personnel must have knowledge/understanding of the constantly evolving telecommunications technologies and marketspace, including the federal government’s Next Generation Network Infrastructure (NGNI) initiatives. To fulfill the requirements of this contract, the contractor is expected to provide three categories of service:

1. Operational Management Services
2. Program / Project Management Services
3. Ongoing Contract Administration and Management Services…

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