FDIC RFP: ServiceNow Basic Ordering Agreement and Task Order

Notice ID: CORHQ-24-R-0422

The contractor(s) shall support operating, maintaining, enhancing, researching, analyzing, and implementing existing and new capabilities on the ServiceNow platform in support of the FDIC mission. This includes, but is not limited to project management, organizational change management, architecture and design, business process analysis, mapping, configuration, development, testing, deployment, training, and knowledge transfer. FDIC anticipates Multiple Award Basic Ordering Agreements (BOAs) and a single Task Order 1 resulting from this solicitation, which includes multiple proposal and evaluation phases. This procurement’s period of performance is anticipated to be a 12-month base period beginning approximately January 1, 2025 with six (6) 12-month option periods; with work to be performed at the FDIC facilities, or at Contractor facilities, either on site or remotely within the United States.

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