WASHINGTON, D.C. – March 26, 2025 – Customer Value Partners (CVP), an award-winning healthcare and next-gen technology consulting firm, is proud to announce it has appraised at Capability Maturity Model Integration (CMMI) Level 3 for Operations, demonstrating the company’s commitment to operational excellence and process maturity.
CMMI® is a proven set of global best practices that drives improved business performance through building and benchmarking key capabilities. This prestigious appraisal, performed by Steel Toad Consulting CMMI Institute, indicates that CVP operates at a “defined” level of process maturity, maintaining the Level 3 previously achieved in 2022. At CMMI® Level 3, organizational processes are well characterized and documented through standards, procedures, tools, and methods. CVP tailors these standards to address unique project characteristics, ensuring projects both use and contribute to organizational assets while maintaining a dedicated focus on achieving both project and organizational performance objectives and producing the highest quality of products and services for clients.
“Our sustained CMMI Level 3 rating demonstrates our ongoing commitment to proactive operational management,” said Shamaa Ahmad, Vice President of CVP’s Project Management Office. “Our organization continues to implement consistent, enterprise-wide standards that provide clear guidance across all projects, programs, and portfolios, ensuring we deliver maximum value and quality to our clients with every engagement.”
A key distinction of this achievement is CVP’s established set of standard processes, which form the foundation for continuous improvement initiatives. The company tailors these organizational standards for specific project needs, with projects using and contributing to organizational assets while focusing on achieving both project and organizational performance objectives. These processes are systematically established and enhanced over time, positioning CVP to deliver increasingly reliable, high-quality services to clients across healthcare, national security, and public sector domains.
About CVP
Customer Value Partners (CVP) is an award-winning healthcare and next-gen technology consulting firm helping organizations achieve lasting transformation. We solve critical problems for healthcare, national security, and public sector clients through innovative strategies and solutions that leverage technologies and industry expertise in areas including Artificial Intelligence, Business Transformation, Cybersecurity, Customer Experience, Data Science, Digital Modernization, Health Research and Technology, Healthcare Workforce Solutions, and Marketing and Communications. CVP delivers unparalleled excellence to clients and employees through a strong culture of integrity, engagement, respect, and a passion for client missions.
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