Coforma is committed to serving Veterans, Veteran families and caregivers, transitioning service members, and VA service providers through the creation and implementation of thoughtful products and experiences that treat them with respect, integrity, and care. We are honored to deepen this commitment through a new Benefits and Claims contract with the U.S. Department of Veterans Affairs (VA) Office of the Chief Technology Officer (OCTO).
Our human-centered design expertise, agile approach, and experience with their complex ecosystem will help VA OCTO meet their mission to ensure that Veterans get benefits in minutes, not months, by continuously delivering high-quality digital experiences for the benefit of all Veterans and their families.
Award Detail
Coforma has been awarded a two-year prime contract with the VA OCTO to improve Veterans’ access to benefits and claims submission process.
The project, awarded for over $9.5M in potential value, is a Service-Disabled Veteran Owned Small Business (SDVOSB) set-aside contract on the VA Customer Experience, DevOps, Agile Releases (CEDAR) IDIQ. Coforma begins work on the project in April and is supported by Oddball as a subcontractor on the effort.
Team Coforma will work closely with VA to devise creative, Veteran-centric approaches to reducing barriers to claim submission, improving claim status transparency, and better leveraging data to provide clearer status details to claim applicants. The Team will leverage trauma-informed methodologies and work with its accessibility experts to center the needs of Veterans with disability across all Benefits and Claims workstreams to not only deliver inclusive services, but also to foster a holistic accessibility approach and culture.
“VA continues to expand efforts to provide Veterans and their families with access to benefits and reduce the burden they experience. Team Coforma looks forward to helping the VA eliminate barriers to accessing benefits and significantly reduce claims wait times. Efficiency in these processes is a critical aspect of honoring the VA’s mission and duty to those who rely on their services–those who have served.” said Eduardo F. Ortiz, CEO and Founding Owner at Coforma.
Coforma has previously helped VA migrate, adapt, and develop content for the modernized VA.gov experience and other associated products via the recently awarded Centralized Content, Accessibility, and Information Architecture project. They have also built applications on the VA’s Clinical Decision Support (CDS) platform and integrated them with varying electronic health record (EHR) systems to improve clinical outcomes for Veterans, including completing a Lung Cancer Screening tool and pilot rollout to key facilities.
Want to get involved with OS AI? - A small number of Sponsorship Opportunities are now available here. Starting at $500.