Notice ID: W911S824R0005
Related Notice: PANMCC23P0000027331
Scope: The contractor will support the daily operations of JBLM DPW IT Infrastructure. JBLM DPW has physical and virtual servers, desktop computers and notebook computers running Windows operating systems. Other hardware includes printers, large-width plotters, scanners and smartphones. DPW also runs a wide variety of desktop & enterprise software and supports users connecting to enterprise systems run by other organizations.
The contractor shall provide the following services as a part of the DPW IT department:
- Cybersecurity, hardware support, software support and user management for DPW server systems, DPW common user equipment (such as workstations, printers, scanners, and accessories), DPW Industrial Control Systems (ICS), and DPW Facility Related Control Systems (FRCS).
- Operate an Information Technology (IT) Help Desk to receive requests via phone, email and walk-in.
- GIS Services
- CAD Services
- Database Administration
- Web Services
- Data Analyst Services
- Configuration Control
The contractor shall provide the following services within PW BOID:
- Data Entry
The contractor shall provide the following services within PW ESD:
- Data Analysis
- Data Entry and Procurement Support
The contractor shall provide the following services within PW YTC:
- Data Entry
- Data Analysis
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