Notice ID: HTC71124QD003
Related Notice: TRANSCOM23D015
The objective of this requirement is to provide software development support and expertise for IGC. This includes all software code and associated components and integrations. Software development support shall include any phase of the Software Development Lifecycle (SDLC), including concept development, planning, requirements elicitation and analysis, systems design and development, coding and testing, deployment, implementation, integration, troubleshooting, security posture, documentation, and software application maintenance. Responsibilities include managing the code baseline, product baseline, the hosted environment, web services, security, and system interfaces. The code baseline may change as a result of user preference, latent defects, change requests, security requirements, or updates to Commercial Off The Shelf (COTS) products used by the system. Additionally, the contractor shall provide production support to include troubleshooting and resolving user problems as well as identifying opportunities to improve the system. Overall, software development support shall include all aspects of the SDLC necessary to sustain and modify the system baseline. The contractor shall work closely with other members of the team to include Government Product Owners, engineers, security, and end-users.
Scope
The contractor shall provide agile software development support for IGC, support transition from a Waterfall to Agile SDLC methodology, and support migration from a Defense Information Systems Agency (DISA) Defense Enterprise Computing Center (DECC) to a cloud hosting environment. The contractor shall provide solution consulting and programming to: (1) implement new system capabilities; (2) implement change requests; (3) sustain deployed capabilities by rapidly troubleshooting and repairing software issues (i.e., correct software defects); (4) provide technical expertise to ensure high availability of the application to meet the USTRANSCOM mission; (5) receive and respond to problems reported by system users (i.e., correct incidents); and (6) improve the system’s security posture. The contractor shall provide support in achieving the discipline of Development/Security/Operations (DevSecOps). This support shall include expertise with project management and reporting, business requirements analysis and specification development, design analysis, web service development, software integration, data conversion, testing, release management, technical support, and documentation to support program processes and requirements. Further, the contractor shall provide Operations and Maintenance (O&M) support. The contractor shall manage IGC, which currently resides in two DISA DECCs for development, test, non-production, and production. IGC is currently scheduled to migrate to the cloud during the life of this contract. The cloud environment will reduce/revise the O&M requirements currently included in the scope of this PWS. The Government will incorporate any changes via bilateral modification when and if such changes occur…
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