CBP RFI: Records and Information Management Support Services

Notice ID: 20147662

This notice is a Request for Information (RFI). To provide professional support to the CBP RIM program for a full spectrum of information governance, records management, process development & sustainment, program management and reporting, and communications activities to maintain the Program’s ongoing operations.

SPECIFIC TASKS: The contractor shall furnish all labor, management, and local travel required to perform the support services defined in this SOW.

Enterprise File Plan Development: The contractor shall provide records management support services to update and maintain CBP’s file plans of paper and electronic records. The activity includes the following tasks:

1. Analyzing documents and determining correct document type, retention, and storage.
2. Creating metadata for inventoried records…

IT Systems Inventory: The contractor shall provide records management support services to update and maintain CBP’s inventory of systems in use at CBP. The activity includes the following tasks:

1. Develop and implement a schedule to coordinate with systems administrators and owners to conduct inventory of IT Systems to identify and categorize records as prioritized by the Government.
2. Analyzing systems to determine where they fit as records. 3. Creating metadata for…

Accelerate Development of Paper Records Schedules: The contractor shall work closely with the CBP records management office to create, analyze, and update CBP Records Control Schedules (RCS). The contractor shall ensure that newly created and revised records schedules are based on appropriate government authorities. Additionally, the contractor shall assist with the creation, revision, and consolidation of records control schedules enterprise-wide, consistent with the Federal Enterprise Architecture (FEA). In performing this work, the contractor shall follow best practices provided by NARA. Tools and techniques may include:

1. Performing business analyses to determine how certain records are managed.
2. Interviews to determine use and business value of certain records…

Accelerate Development of IT Systems and Application Platforms Records Schedules: The contractor shall work closely with the CBP Records and Information Management Office to create CBP IT Systems Records Control Schedules (RCS). The contractor shall ensure that newly created and revised systems schedules are based on appropriate government authorities. Additionally, the contractor shall assist with the creation, revision, and consolidation of systems control schedules enterprise-wide, consistent with the Federal Enterprise Architecture (FEA). In performing this work, the contractor shall follow best practices provided by NARA. Tools and techniques may include:

1. Performing business analyses to determine how certain systems are managed.
2. Interviewing systems administrators and owners to determine use and business value of systems…

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