Notice ID: RFQ1740014
Task Order Request 47QFMA25R0003
This Performance Work Statement (PWS) defines the effort supporting the NGB NCR NEC infrastructure, networks, Audio/Visual (A/V) services, photo services, telecommunications services, and associated services. NGB NCR NEC utilizes the ITIL best practices framework as the basis for ITSM IT model.
The contractor shall interface with other contractors and Government organizations, internal and external to the ARNG, and shall conduct IT operations that adhere to required ARNG IT security policies and procedures. This TO defines the end user as the user seeking assistance from the NGB NCR NEC for IT support services.
From the contractor’s point of view, the customer is the NGB NCR NEC, which in turn provides services to its own customers (end users) …
More details in the attached:
47QFMA25R0003_TOR_ARNG NGB NCR NEC IT Support Services_2025-01-16.1737061196371
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