ICE RFI: HSI Forensics Library Information Management System (LIMS)

Notice ID: RFI_HSI-LIMS

ICE requires all FL applications to be developed and maintained in an operational and efficient manner to ensure the highest level of support for the user community. O&M support includes adaptive maintenance, perfective maintenance, corrective maintenance, and preventative maintenance to include enhancements to any of the systems and any requisite updates to the system documentation as requested by the Government. O&M support includes modifications to the application due to changes in the larger HSI mission, application configuration changes, security changes, infrastructure changes, and minor regulatory or agency changes.

The Contractor shall provide personnel to support the O&M requirements of the laboratory’s LIMS systems as well as any environment configuration elements in the ICE GovCloud infrastructure. The Contractor shall provide the support in accordance with existing ICE OCIO development and operations and maintenance policies in place for ICE applications. This includes:

• The use of HashiCorp’s Terraform product for infrastructure provisioning.
• The use of Red Hat’s Ansible for post provisioning and configuration of applications.
• The use of HashiCorp’s Vault product for management of application and infrastructure secrets. The use of Cloud Bees Jenkins for orchestration of application pipelines …

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