Notice ID:  FA468624R0019

Related Notice:  FA468624ER001

This requirement is to provide Unclassified Information Technology (IT) Support Services to the 9th Civil Engineering Squadron (9 CES) at Beale AFB (BAFB). This service includes supporting services to the Windows 10 & 11 Enterprise Operating System environment, as well as Microsoft Office suite applications, alongside various other Commercial off the shelf (COTS) and government off the shelf (GOTS) applications. 9 CES is comprised of approximately 430 members across 25 facilities and provides Beale Air Force Base (AFB) with superior facility, airfield, and utility system construction, operations, and maintenance; fire emergency services, explosive ordnance disposal, and emergency management; unaccompanied along with privatized family housing facilities and programs; installation management, asset optimization and environmental security.

Scope. The contractor shall provide Non-Classified Internet Protocol Router Network (NIPRnet) computer support services, system administrator maintenance, Information Technology (IT) security, IT asset inventory, and customer system support in accordance with (IAW) Air Force Manual (AFMAN) 17-1203, Information Technology Asset Management (ITAM) and Accountability.

The Contractor shall provide management and support as required for the performance of contract tasks. The Contractor shall also provide the necessary employees to support contract tasks broken into four major areas:  Computer Support Administrator (CSA), Computer Security (COMPUSEC), Unit Software License Manager (USLM) and Information Technology Asset Management (ITAM). The Contractor shall be responsible for complete staffing and ensure that all employees are qualified, trained, and certified to perform the requirements of this PWS.

Task 1: COMPUTER SUPPORT ADMINISTRATOR (CSA) services IAW AFMAN 17-1203, Information Technology Asset Management (ITAM) and Accountability, AFMAN 17-1301, Computer Security …

Task 2: COMPUSEC services IAW AFMAN 17-1301, Computer Security, and AFI 17-203, Cyber Incident Handling …

Task 3:  USLM services IAW AFMAN 17-1203, Information Technology Asset Management (ITAM) and Accountability, para 3.4.2.8 …

Task 4: ITAM services IAW AFMAN 17-1203, Information Technology Asset Management & Accountability, DODI 5000.64 Accountability and Management of DoD Equipment and Other Accountable Property & 76, DODI 5000.64 Accountability and Management of Internal Use Software (IUS) & DAFI 23-111 Management of Government Property In Possession of The Air Force, AFI 33-322, Records Management and Information Governance Program …

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