The United States Coast Guard Command, Control, Communications, Computers, Cyber and Intelligence recently detailed an upcoming need for delivery of infrastructure support services for the enterprise applications and information systems overseen by the USCG C5ISC, aimed at augmenting their functionality. The primary objective is to sustain the functionality of each product and service line, with an emphasis on improving engineering activities. The tasks involved need to be carried out on location as required, within both non-sensitive and sensitive settings. The support services provided will include on-premises systems (government), Microsoft365 and Azure tenants (commercial). 

The contractor is tasked with offering Unified Support, a service aimed at reducing and resolving technical problems while granting the government direct contact with Microsoft specialists to ensure that applications and systems operate efficiently. 

The contractor is responsible for supplying technical assistance through exclusive means, including specialized tools and databases, along with direct help from product developers who can tap into source code when necessary. The contractor is expected to address problems effectively using Microsoft technology, contributing to the development of solutions and architectural design. Furthermore, the contractor is required to offer prompt support services to the government by resolving issues and repairing breakdowns, leveraging their access to Microsoft’s product groups and developers. 

Additionally, the contractor will provide technical assistance, issue resolution, workshops, strategic advice, and support to the United States Coast Guard on matters related to the development of intranet/internet strategies, prototyping, implementation, and the rolling out of solutions across both infrastructure and application domains. The contractor’s Unified Support is tailored to assist the USCG in optimizing its Microsoft technology investments, minimizing risks, expediting deployment, and refining solutions to fulfill the USCG’s operational needs. 

A crucial service the contractor must deliver is a dynamic connection and immediate communication with Microsoft’s software creators and product teams. 

Dozens of potential bidders weighing a response to this RFI, which is active on eBuy, are on the hunt for partners who can bring US Coast Guard the required subject matter expertise and relationships, as a potential Prime bidder or sub.  

If you have specific capabilities and/or past performance supporting similar efforts or elsewhere, to include in the commercial sector, comment below so this requestor and other parties who may be seeking partners may see. 

More information will be shared on this opportunity as it is made available.  

Pro Tip 1If you are a firm with capabilities and socio-economic status that might support this or any related effort, comment below and let others know you are interested. Comments are some of the most viewed portions of any post. 

Looking for an IT and consulting firm to partner with at the Coast Guard? Click Here  You can filter the list by several key indicators, including socio-economic status, NAICS, Contract vehicle, etc.    

Coast Guard focused drawing the most attention:        

Below is a list of the companies we have noted as drawing the most views by Government and industry leaders on the OrangeSlices AI consultant directory over the past quarter and that bring direct past performance and/or related relationships in support of the Coast Guard.  

Several of the companies on this list are Elev8 GovCon Honorees, noted for a corporate culture that demonstrates excellence, making them a beacon for talent, for partners, and for clients.              

We cannot and will not speculate here as to the reasons for the increased interest, but whether it is a company evaluating them as a potential partner; a federal acquisition leader doing their due diligence; or a consultant weighing their next job move, this group of companies has been receiving increased interest.    

Recent/Related Coast Guard News 

Pro Tip 2 – Feel like you are missing out on some of the key action at Coast Guard? It can be hard to keep up. Make sure you are in the know by checking out the US Coast Competitive Intelligence Segment page, chock full of insights and intelligence related to the agency.

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